- TRUSTED BY 500+ DUBAI BUSINESSES
Avaya IP PBX Installation
Dubai
End-to-End Setup · Configuration · Testing · Staff Training
FSI Information Technology provides professional Avaya IP PBX installation across Dubai and the UAE. Our certified engineers handle everything from initial site survey to final user training — ensuring your new system is fully operational from day one with zero disruption to your business.
Our Installation Process
How We Install Your Avaya IP PBX
Every FSI installation follows a structured 5-step process that guarantees a smooth, on-time delivery with zero disruption to your working day.
Site survey & network assessment
Our engineers visit your premises to assess your existing network infrastructure, cabling, power supply, and physical layout. We design the optimal system architecture before a single cable is pulled.
System design & hardware procurement
Based on the survey, we finalize the right Avaya IP PBX model, number of extensions, phone types, and licensing. All hardware is genuine Avaya — sourced directly through our certified partner channel.
Physical installation & cabling
Our team installs the control unit, runs structured cabling, mounts phones, and sets up all physical connections. We work around your business hours to minimize disruption.
Configuration, programming & testing
We configure your extensions, hunt groups, auto-attendant, voicemail, SIP trunks, and any third-party integrations. The system is then fully tested — every phone, every line, every feature — before sign-off.
User training & documentation handover
We train your team on how to use every feature of the new system and hand over full system documentation including admin credentials, configuration records, and user guides.
What's Included
Everything Covered in Your Installation
Free site survey
Our engineers assess your premises and network before any work begins — no hidden surprises on installation day.
Genuine Avaya hardware
All systems and phones are sourced directly from Avaya's authorized supply chain. Full warranty included.
SIP trunk setup
We configure and test your SIP trunks and VoIP lines so your business numbers are live and working on day one.
Staff training
We train your team on all features including call handling, transfers, voicemail, conferencing, and the admin portal.
Full documentation
System configuration records, admin credentials, and user guides handed over at project completion.
Post-installation support
30-day post-installation support included as standard. Any issues that arise after go-live are resolved at no extra charge.
Why FSI
Why Choose FSI for Your Avaya Installation
Certified Avaya engineers
Every installation is carried out by Avaya-certified engineers — not subcontractors. Your system is in expert hands from start to finish.
On-time delivery
We commit to a project timeline before work begins and stick to it. Most installations are completed within 1–3 business days.
Zero business disruption
We schedule installation work around your business hours. Your team stays productive throughout the entire process.
Certified Avaya engineers
Every installation is carried out by Avaya-certified engineers — not subcontractors. Your system is in expert hands from start to finish.
On-time delivery
We commit to a project timeline before work begins and stick to it. Most installations are completed within 1–3 business days.
Zero business disruption
We schedule installation work around your business hours. Your team stays productive throughout the entire process.
FAQ
Frequently Asked Questions
How long does an Avaya IP PBX installation take?
Most standard installations for SME businesses take 1 to 3 business days. Larger enterprise deployments may take longer depending on the number of extensions, sites, and integrations involved. FSI provides a detailed project timeline before work begins.
Can you install an Avaya system in our existing office without replacing our phones?
In many cases, yes. Avaya IP Office supports analog, digital, and IP phones, so some existing handsets may be compatible. Our engineers will assess your current phones during the site survey and advise on what can be retained versus replaced.
Do you handle SIP trunk and internet phone line setup as part of the installation?
Yes. SIP trunk configuration and testing is included in every FSI installation. We work with your internet provider or telecom carrier to ensure all lines are correctly ported and configured on the new system.
What warranty do you provide on the installation?
All FSI installations include 30 days of post-installation support at no charge. All Avaya hardware also comes with the manufacturer’s standard warranty. We recommend following up with an AMC plan for long-term coverage.
Get a Quote
Request a Free IP PBX Installation Quote
Fill in the form and our team will contact you within a few hours with a tailored proposal. No obligation — just expert advice and a clear quote.
Ready to Upgrade Your Business Communication?
Planning a new phone system installation? Contact FSI Information Technology today. Our Avaya-certified engineers will visit your site, assess your requirements, and provide a detailed installation proposal at no cost.
Call Us
+971 4 2257153
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Visit Us
Office 54, Burjuman Business Tower, Dubai