- TRUSTED BY 500+ DUBAI BUSINESSES
Avaya IP Phone
Supplier Dubai
J100 Series · 9600 Series · Full Stock · Fast Delivery
FSI Information Technology is a certified Avaya IP phone supplier in Dubai and an authorized Avaya partner in the UAE. We stock the full range of Avaya IP phones and VoIP deskphones in the UAE — from the entry-level J129 to the executive J189, the Vantage K Series Android devices, wireless DECT handsets, and B Series conference phones. Whether you need a single replacement handset or a complete office deployment, FSI delivers Avaya IP phones in Dubai with professional installation and 24/7 support.
Phone Catalogue
Avaya IP Phone Series Available in Dubai
FSI supplies the complete Avaya IP phone range in Dubai — from Avaya J100 deskphones and K Series Vantage smart devices to wireless DECT handsets and B Series conference phones. Browse by series to find the right handset for each role in your business. All Avaya IP phones supplied by FSI come with genuine manufacturer warranty and professional configuration.
- Current Generation
Avaya J100 Series IP Phones
The J100 series is Avaya’s current flagship range of IP deskphones in Dubai — sleek, modern, and built to deliver a seamless communication experience for today’s UAE businesses. Designed to work natively with Avaya IP Office system, the J100 series covers every communication role from basic reception to advanced executive use. All Avaya J100 deskphones support HD voice quality, are PoE-powered for easy installation, and are fully compatible with Avaya IP Office, SIP platforms, and major VoIP providers across Dubai and the UAE.
Avaya J129
Avaya J139
Avaya J159
Avaya J169
Avaya J179
Avaya J189
Avaya J129 IP Phone
Entry-level SIP deskphone designed for basic communication needs. Simple, reliable, and perfect for common areas, lobbies, or cost-conscious deployments.
- SIP protocol only
- 2-line LCD display
- PoE powered
- Wideband audio
Avaya J139 IP Phone
A step up from entry-level with a colour display and enhanced call handling. Suited for general office staff who need reliable daily communication.
- 3.5" colour LCD display
- 8 programmable buttons
- PoE powered
- HD voice quality
Avaya J159 IP Phone
Mid-range model with dual Gigabit Ethernet ports and an expanded feature set. Ideal for knowledge workers and team leads who handle higher call volumes.
- 3.5" colour display
- Dual Gigabit Ethernet ports
- 24 programmable buttons
- HD voice quality
Avaya J169 IP Phone
Formerly a popular mid-range model, the J169 has reached End of Sale status. FSI can still assist with support for existing installations.
- 3.5" display
- 12 programmable buttons
- PoE powered
Avaya J179 IP Phone
The most widely used Avaya IP phone in Dubai. Premium features, Gigabit connectivity, and an intuitive interface make it the go-to choice for professional office environments.
- 3.5" colour display
- Dual Gigabit Ethernet ports
- 24 programmable buttons
- HD audio · Full-duplex speakerphone
Avaya J189 IP Phone
The executive model in the J100 series. Large colour display, expansion module support, and a premium build quality for managers and executives who need the best.
- 4.3" colour display
- Dual Gigabit Ethernet ports
- Expansion module support
- HD audio · Bluetooth support
- End of Sale
- Support still available
Avaya 9600 Series IP Phones
The 9600 series was Avaya’s previous generation of IP deskphones and is now classified as End of Life. While no longer actively manufactured, FSI in Dubai can still provide technical support, spare parts, and upgrade guidance for businesses currently running Avaya 9600 series handsets installations in the UAE. If you are looking to replace your 9600 series phones, we recommend upgrading to the Avaya J100 series for better performance, security, and long-term Avaya support.
Avaya 9601
Avaya 9608
Avaya 9611G
Avaya 9621G
Avaya 9641G
Avaya 9641GS
Avaya 9601 IP Deskphone
Entry-level model from the 9600 range. Basic deskphone functionality for standard office use. Replaced by the J129 in the current lineup.
- SIP support
- Monochrome display
- PoE powered
Avaya 9608 IP Deskphone
8-line deskphone with a backlit display and programmable buttons. A solid workhorse model for customer-facing roles and busy teams.
- 8 call appearance lines
- Backlit display
- 8 programmable buttons
Avaya 9611G IP Deskphone
Mid-range model with a colour display and Gigabit Ethernet. Suitable for general office staff who benefit from the colour interface and faster connectivity.
- Colour display
- Gigabit Ethernet
- 8 call lines
Avaya 9621G IP Deskphone
Touchscreen deskphone with a large colour display. Offers an intuitive interface for users who prefer touch navigation over physical buttons.
- 3.8" colour touchscreen
- Gigabit Ethernet
- Bluetooth support
Avaya 9641G IP Deskphone
The premium model of the 9600 series. Large colour touchscreen, Gigabit connectivity, and expansion module support for executive and management users.
- 4.3" colour touchscreen
- Gigabit Ethernet
- Expansion module support
Avaya 9641GS IP Deskphone
Executive model with built-in sidecar support. Ideal for receptionists, PAs, and managers who need to monitor and manage multiple lines simultaneously.
- 4.3" colour touchscreen
- Built-in sidecar support
- Gigabit Ethernet
- End of Sale
- Legacy support only
Avaya 1600 Series IP Phones
The 1600 series is an older generation of Avaya IP phones and is End of Life. FSI can assist with support for businesses in Dubai still running 1600 series handsets, but we strongly recommend upgrading to the J100 series deskphones for improved performance, enhanced security, and continued Avaya support across the UAE.
Avaya 9601
Avaya 9608
Avaya 9641GS
Ready to Upgrade?
If you are currently running a 1600 series installation, FSI can help you migrate seamlessly to the J100 series with zero disruption to your business. Contact us for a free upgrade assessment.
Why Avaya Phones
Built for Business Communication
As a trusted Avaya IP phone supplier in Dubai, FSI ensures every device we deliver meets the same high standard.
HD Voice Quality
Every Avaya IP phone in Dubai delivers Crystal-clear wideband audio on every call. Avaya IP phones deliver HD voice that makes every conversation sound natural and professional across your UAE office.
Native Avaya IP Office Integration
Avaya IP phones are designed to work natively with the Avaya IP Office system. Plug in and configure in minutes — no complex setup required for any Avaya deskphone in Dubai.
A Model for Every Role
From basic entry-level deskphones for common areas and lobbies to the executive J189 and Vantage K175 with integrated camera — there is an Avaya IP phone for every role in your Dubai business.
HD Voice Quality
Every Avaya IP phone in Dubai delivers Crystal-clear wideband audio on every call. Avaya IP phones deliver HD voice that makes every conversation sound natural and professional across your UAE office.
Native Avaya IP Office Integration
Avaya IP phones are designed to work natively with the Avaya IP Office system. Plug in and configure in minutes — no complex setup required for any Avaya deskphone in Dubai.
A Model for Every Role
From basic entry-level deskphones for common areas and lobbies to the executive J189 and Vantage K175 with integrated camera — there is an Avaya IP phone for every role in your Dubai business.
Integration
Built for Contact Center and Cloud Communication
Avaya IP phones are not just standalone desk devices, they are built to support modern contact center solutions and cloud communication setups. Whether you are running a small support desk or a full contact center in Dubai, Avaya J100 and 9600 series phones integrate smoothly with cloud based calling platforms, giving your team the flexibility to manage calls from the office, remotely, or across multiple branches. As an authorized Avaya partner in the UAE, FSI Information Technology helps businesses connect their Avaya IP phones with cloud communication systems and contact center software, so you get reliable call handling, call routing, and reporting without being tied to a single physical location. This makes Avaya IP phones a practical choice for businesses planning to scale their contact center operations or move toward a more flexible, cloud connected communication setup.
Compatibility
What Avaya IP Phones Work With in Dubai
All Avaya J100 series phones are designed to work natively with the full Avaya IP Office ecosystem and beyond.
Avaya IP Office
All Avaya IP phones are natively compatible with all Avaya IP Office editions used across Dubai and the UAE — from the IP500 V2 to Server Edition.
SIP Platforms
Avaya J100 series deskphones support open SIP standards, making them compatible with most business VoIP and SIP platforms used by UAE businesses.
VoIP Providers
All Avaya IP phones supplied by FSI are compatible with major VoIP and SIP trunk providers operating in the UAE, enabling significant call cost savings.
PoE Switches
Avaya IP phones are powered over Ethernet — no separate power adapter needed. Works with any standard PoE switch deployed in your Dubai office.
FAQ
Frequently Asked Questions About
Avaya IP Phones in Dubai
Everything you need to know before making your decision.
What is the difference between the J100 and 9600 series?
The J100 series is Avaya’s current generation of IP phones — actively sold, supported, and recommended for all new installations in Dubai and the UAE. The 9600 series is End of Life — no longer manufactured but existing installations in Dubai can still receive FSI support. For any new Avaya IP phone deployment in Dubai, the J100 series is always the right choice.
Which Avaya IP phone is best for a busy office receptionist?
The Avaya J189 with an expansion module is the best Avaya IP phone for receptionists in Dubai who need to manage multiple lines. It offers a large colour display, 24 programmable buttons, and expansion module support to monitor up to 100+ extensions — ideal for busy reception desks across UAE offices.
Do Avaya IP phones in Dubai work with systems other than Avaya IP Office?
Yes. All J100 series deskphones support SIP protocol, making them compatible with most standard SIP-based phone systems, not just Avaya IP Office. However, for the best feature compatibility and native integration, Avaya IP phones are optimized to work with the Avaya IP Office system deployed across Dubai and the UAE.
Can I mix different Avaya phone models on the same system?
Yes. You can have a combination of J129, J159, J179, and J189 phones — or any mix of J100 series models — all running on the same Avaya IP Office system. Each user simply gets the model that suits their role and call volume.
What warranty do Avaya IP phones come with?
Avaya IP phones supplied by FSI come with the standard Avaya manufacturer warranty. FSI also provides 30 days of post-installation support on all phone deployments. An AMC plan is recommended for ongoing protection beyond the warranty period.
Can Avaya IP phones be used with a cloud based contact center?
Yes. Avaya IP phones, including the J100 and 9600 series, are built to work smoothly with cloud based contact center solutions. This means your team can handle calls, manage call routing, and access reporting tools without being restricted to a single office location. As an authorized Avaya partner in the UAE, FSI Information Technology helps Dubai businesses set up their Avaya IP phones alongside cloud communication and contact center systems, whether you are running a small support desk or scaling up a full contact center operation.
Ask
Don't See Your Model?
Can’t find your model or need a bulk quote? Whether it’s the J129, J179, J189, or a full office deployment — we stock the complete Avaya IP phone range in Dubai. We also offer delivery, installation, and configuration across the UAE. Get a free consultation →
Get a Free Quote for Your Avaya IP Phones in Dubai
Ready to upgrade your business communication? Contact FSI Information Technology today. Our Avaya-certified team will help you choose the right Avaya IP phones for your business.
Call Us
+971 4 2257153
Mail Us
Call Us
Chat with Us
Visit Us
Office 54, Burjuman Business Tower, Dubai