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Avaya IP Phones
Supplier Dubai
J100 Series · 9600 Series · Full Stock · Fast Delivery
FSI Information Technology is a certified Avaya IP phone supplier in Dubai. We stock the full range of Avaya deskphones — from entry-level models to the advanced J189 — for every role in your business. Supply, installation, and 24/7 support all in one place.
Phone Catalogue
Avaya IP Phone Series Available in Dubai
We supply the full Avaya IP phone range in Dubai. Browse by series to find the right handset for each role in your business.
- Current Generation
Avaya J100 Series IP Phones
The J100 series is Avaya’s current flagship range of IP deskphones — sleek, modern, and built to deliver a seamless communication experience for today’s businesses. Designed to work natively with Avaya IP Office, the J100 series covers every role from basic reception to advanced executive use. All models support HD voice quality and are PoE-powered for easy installation.
Avaya J129
Avaya J139
Avaya J159
Avaya J169
Avaya J179
Avaya J189
Avaya J129 IP Phone
Entry-level SIP deskphone designed for basic communication needs. Simple, reliable, and perfect for common areas, lobbies, or cost-conscious deployments.
- SIP protocol only
- 2-line LCD display
- PoE powered
- Wideband audio
Avaya J139 IP Phone
A step up from entry-level with a colour display and enhanced call handling. Suited for general office staff who need reliable daily communication.
- 3.5" colour LCD display
- 8 programmable buttons
- PoE powered
- HD voice quality
Avaya J159 IP Phone
Mid-range model with dual Gigabit Ethernet ports and an expanded feature set. Ideal for knowledge workers and team leads who handle higher call volumes.
- 3.5" colour display
- Dual Gigabit Ethernet ports
- 24 programmable buttons
- HD voice quality
Avaya J169 IP Phone
Formerly a popular mid-range model, the J169 has reached End of Sale status. FSI can still assist with support for existing installations.
- 3.5" display
- 12 programmable buttons
- PoE powered
Avaya J179 IP Phone
The most widely used Avaya IP phone in Dubai. Premium features, Gigabit connectivity, and an intuitive interface make it the go-to choice for professional office environments.
- 3.5" colour display
- Dual Gigabit Ethernet ports
- 24 programmable buttons
- HD audio · Full-duplex speakerphone
Avaya J189 IP Phone
The executive model in the J100 series. Large colour display, expansion module support, and a premium build quality for managers and executives who need the best.
- 4.3" colour display
- Dual Gigabit Ethernet ports
- Expansion module support
- HD audio · Bluetooth support
- End of Sale
- Support still available
Avaya 9600 Series IP Phones
The 9600 series was Avaya’s previous generation of IP deskphones and is now classified as End of Life. While no longer actively sold, FSI can still provide technical support and spare parts for businesses running existing 9600 series installations. If you are looking to replace or upgrade, we recommend migrating to the J100 series.
Avaya 9601
Avaya 9608
Avaya 9611G
Avaya 9621G
Avaya 9641G
Avaya 9641GS
Avaya 9601 IP Deskphone
Entry-level model from the 9600 range. Basic deskphone functionality for standard office use. Replaced by the J129 in the current lineup.
- SIP support
- Monochrome display
- PoE powered
Avaya 9608 IP Deskphone
8-line deskphone with a backlit display and programmable buttons. A solid workhorse model for customer-facing roles and busy teams.
- 8 call appearance lines
- Backlit display
- 8 programmable buttons
Avaya 9611G IP Deskphone
Mid-range model with a colour display and Gigabit Ethernet. Suitable for general office staff who benefit from the colour interface and faster connectivity.
- Colour display
- Gigabit Ethernet
- 8 call lines
Avaya 9621G IP Deskphone
Touchscreen deskphone with a large colour display. Offers an intuitive interface for users who prefer touch navigation over physical buttons.
- 3.8" colour touchscreen
- Gigabit Ethernet
- Bluetooth support
Avaya 9641G IP Deskphone
The premium model of the 9600 series. Large colour touchscreen, Gigabit connectivity, and expansion module support for executive and management users.
- 4.3" colour touchscreen
- Gigabit Ethernet
- Expansion module support
Avaya 9641GS IP Deskphone
Executive model with built-in sidecar support. Ideal for receptionists, PAs, and managers who need to monitor and manage multiple lines simultaneously.
- 4.3" colour touchscreen
- Built-in sidecar support
- Gigabit Ethernet
- End of Sale
- Legacy support only
Avaya 1600 Series IP Phones
The 1600 series is an older generation of Avaya IP phones and is End of Life. FSI can assist with support for businesses that still have 1600 series handsets in operation, but we strongly recommend upgrading to the J100 series for better performance, security, and long-term reliability.
Avaya 9601
Avaya 9608
Avaya 9641GS
Ready to Upgrade?
If you are currently running a 1600 series installation, FSI can help you migrate seamlessly to the J100 series with zero disruption to your business. Contact us for a free upgrade assessment.
Why Avaya Phones
Built for Business Communication
HD Voice Quality
Crystal-clear wideband audio on every call. Avaya IP phones deliver HD voice that makes every conversation sound natural and professional.
Native IP Office Integration
Designed to work seamlessly with the Avaya IP Office system. Plug in and configure in minutes — no complex setup required.
A Model for Every Role
From basic entry-level deskphones for common areas to executive models with colour touchscreens and expansion modules for management teams.
HD Voice Quality
Crystal-clear wideband audio on every call. Avaya IP phones deliver HD voice that makes every conversation sound natural and professional.
Native IP Office Integration
Designed to work seamlessly with the Avaya IP Office system. Plug in and configure in minutes — no complex setup required.
A Model for Every Role
From basic entry-level deskphones for common areas to executive models with colour touchscreens and expansion modules for management teams.
Compatibility
What Avaya IP Phones Work With
All Avaya J100 series phones are designed to work natively with the full Avaya IP Office ecosystem and beyond.
Avaya IP Office
Fully native integration with all IP Office editions
SIP Platforms
Standards-based SIP support for broad compatibility
VoIP Providers
Compatible with major VoIP and SIP trunk providers in UAE
PoE Switches
Powered over Ethernet — no separate power adapter needed
FAQ
Frequently Asked Questions
Everything you need to know before making your decision.
What is the difference between the J100 and 9600 series?
The J100 series is Avaya’s current generation of IP phones — actively sold, supported, and recommended for all new installations. The 9600 series is End of Life, meaning it is no longer manufactured but existing installations can still be supported. If you are buying new phones, the J100 series is always the right choice.
Which Avaya IP phone is best for a busy office receptionist?
The Avaya J189 with an expansion module is the best choice for receptionists who need to manage multiple lines. It offers a large colour display, 24 programmable buttons, and support for expansion modules to handle up to 100+ monitored extensions.
Do Avaya IP phones work with other phone systems — not just Avaya?
Yes. All J100 series phones support SIP protocol, which means they can work with most standard SIP-based phone systems, not just Avaya IP Office. However, for the best feature compatibility and native integration, they are optimized to work with Avaya IP Office.
Can I mix different Avaya phone models on the same system?
Yes. You can have a combination of J129, J159, J179, and J189 phones — or any mix of J100 series models — all running on the same Avaya IP Office system. Each user simply gets the model that suits their role and call volume.
What warranty do Avaya IP phones come with?
Avaya IP phones supplied by FSI come with the standard Avaya manufacturer warranty. FSI also provides 30 days of post-installation support on all phone deployments. An AMC plan is recommended for ongoing protection beyond the warranty period.
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Don't See Your Model?
Can’t find your model or need a bulk quote? Whether it’s the J129, J179, J189, or a full office deployment — we stock the complete Avaya IP phone range in Dubai. We also offer delivery, installation, and configuration across the UAE. Get a free consultation →
Get a Free Quote for Your Avaya IP PBX in Dubai
Ready to upgrade your business communication? Contact FSI Information Technology today. Our Avaya-certified team will assess your needs and recommend the right IP PBX solution.
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