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Avaya Licencing
Guide Dubai
Edition Licences · User Licences · Trunk Licences · Mobility Licences
Avaya IP Office runs on a licence-based model — every system, user, and feature requires the correct licence to operate. FSI Information Technology helps businesses across Dubai and the UAE understand exactly what licences they need, avoid overspending, and stay compliant with Avaya’s End User Licence Agreement.
What is an Avaya Licence?
Understanding How Avaya Licencing Works
An Avaya licence is a digital authorization that unlocks specific features, user capacity, or connection channels on your Avaya IP Office system. Without the correct licences, certain features simply will not activate — even if the hardware supports them.
Avaya IP Office uses a per-user and per-feature licencing model. This means licences are purchased based on how many users need access, what level of features they need, and how many external lines (trunks) your business requires. Licences are tied to your system and are managed through Avaya’s licencing servers.
- Licences activate features per user or per system
- You only pay for the capacity and features you need
- Licences can be added later as your business grows
- Licences are tied to your Avaya system's serial number
- FSI manages licence activation and renewals for you