- TRUSTED BY 500+ DUBAI BUSINESSES
Avaya IP PBX
System Supplier Dubai
Supply · Installation · Configuration · 24/7 Support
FSI Information Technology supplies and installs the complete range of Avaya IP PBX systems in Dubai. From the compact IP Office 500 V2 for SMEs to the enterprise-grade BE7000, we deliver the right system for your business size and budget.
Overview
What is an Avaya IP PBX System?
An Avaya IP PBX (Internet Protocol Private Branch Exchange) is a business phone system that routes calls over your internet connection rather than traditional telephone lines. It is the core hardware or software platform that manages all internal and external calls within your organization.
The Avaya IP PBX system is the central control unit of the Avaya IP Office platform — it brings together voice, video, messaging, and collaboration into one unified solution. Avaya IP PBX systems are trusted by businesses worldwide for their reliability, scalability, and rich feature set.
- Supports analog, digital and IP phones
- SIP trunk support to reduce call costs
- Scales from 5 to 3000+ users
- Remote and hybrid worker support
- Linux-based OS for maximum stability
Models We Supply
Avaya IP PBX Systems Available in Dubai
We stock and support the complete Avaya IP PBX range. Every system comes with professional installation and ongoing maintenance from our certified engineers.
Small to Medium · Up to 272 Users
Avaya IP Office 500 V2
The most widely used Avaya IP PBX system in the UAE. Compact, cost-effective, and built to grow with your business. Ideal for offices that want enterprise-grade communication without the enterprise price.
- Up to 272 extensions
- 8 expansion module slots
- Analog, digital, IP & SIP support
- Linux-based OS for stability
Mid-size & Multi-site · Up to 2000 Users
Avaya IP Office Server Edition
Software-based platform supporting up to 2000 users across 32 sites. Centralized management and unified communications for businesses with multiple locations across Dubai and the UAE.
- Up to 2000 users across 32 sites
- Centralized voicemail & admin
- Remote & hybrid worker support
- Resilient server-based deployment
Large Enterprise · 2000–3000+ Users
Avaya BE6000 / BE7000
Avaya’s enterprise-grade communication platform combining IP Office with Avaya Communication Manager. Perfect for large organizations in Dubai that need maximum scalability and advanced contact center capabilities.
- 2000 to 3000+ users
- Advanced contact center features
- Integrated UC & collaboration tools
- High availability & redundancy
Key Features
What the Avaya IP PBX Offers Your Business
VoIP & SIP Trunk Support
Make calls over your internet connection and cut traditional phone line costs. Avaya IP PBX supports SIP trunking for affordable, high-quality local and international calls.
Scalable for Any Size
Start small and expand as your business grows. Avaya IP PBX scales from 5 users to 3000+, so you are never locked into a system you will outgrow.
Unified Communications
Voice, video, instant messaging, and conferencing all in one place. Less app switching, more productivity across your whole team.
Remote & Hybrid Working
Your team stays connected from home or on the go using the full office phone system on their smartphone, laptop, or softphone app.
Call Recording & Reporting
Record calls for compliance and training. Access detailed reports to monitor performance and improve customer service.
CRM & App Integration
Integrates with Salesforce, Microsoft Teams, and other business tools to streamline workflows and give your team a complete view of every customer.
VoIP & SIP Trunk Support
Make calls over your internet connection and cut traditional phone line costs. Avaya IP PBX supports SIP trunking for affordable, high-quality local and international calls.
Scalable for Any Size
Start small and expand as your business grows. Avaya IP PBX scales from 5 users to 3000+, so you are never locked into a system you will outgrow.
Unified Communications
Voice, video, instant messaging, and conferencing all in one place. Less app switching, more productivity across your whole team.
Remote & Hybrid Working
Your team stays connected from home or on the go using the full office phone system on their smartphone, laptop, or softphone app.
Call Recording & Reporting
Record calls for compliance and training. Access detailed reports to monitor performance and improve customer service.
CRM & App Integration
Integrates with Salesforce, Microsoft Teams, and other business tools to streamline workflows and give your team a complete view of every customer.
Why Choose FSI
Why Dubai Businesses Trust FSI for Avaya IP PBX
We are not just a reseller. We are a certified Avaya partner with over 20 years of hands-on experience delivering and maintaining Avaya IP PBX systems across Dubai and the UAE.
20+ Years of Experience
Two decades of delivering Avaya solutions in Dubai. We know the local market and exactly what businesses here need.
Certified Avaya Partner
Direct access to the latest Avaya hardware, software, and technical resources straight from Avaya.
24/7 Technical Support
Our support team is available round the clock to resolve issues and keep your system running.
Competitive Pricing
Transparent pricing with no hidden costs. Quality Avaya hardware and expert service at the best value in Dubai.
Certified Avaya Partner
Authorized reseller & integrator — UAE
100% Client Satisfaction
500+ businesses across Dubai & UAE
End-to-End Service
Supply · Install · Configure · Maintain
Industries We Serve
Avaya IP PBX for Every Industry in Dubai
We have deployed Avaya IP PBX systems across a wide range of sectors in Dubai and the UAE. Whatever your industry, we design a solution that fits your workflow.
Healthcare & Clinics
Hotels & Hospitality
Retail & Showrooms
Real Estate Agencies
Logistics & Transport
Schools & Training Institutes
FAQ
Frequently Asked Questions
Everything you need to know about Avaya IP PBX systems in Dubai before making your decision.
What is the difference between Avaya IP Office 500 and the Server Edition?
The IP Office 500 V2 is a hardware-based system for small to medium businesses with up to 272 users. The Server Edition is software-based, supports up to 2000 users across 32 sites, and offers more advanced unified communications features. FSI will help you identify the right fit.
How much does an Avaya IP PBX system cost in Dubai?
The cost depends on the model, number of users, licenses, and features required. The IP Office 500 V2 is the most affordable entry point. Contact FSI for a customized quote with transparent pricing and no hidden costs.
Can I keep my existing phone numbers when switching to Avaya IP PBX?
Yes. FSI handles number porting as part of the migration process so your existing business numbers are retained without any disruption to your operations.
Does the Avaya IP PBX support remote workers?
Absolutely. Avaya IP Office supports remote and hybrid working through softphone apps and mobile clients, so your team can use the full office phone system from anywhere with an internet connection.
What after-sales support does FSI provide?
FSI offers 24/7 technical support, Annual Maintenance Contracts (AMC), on-site and remote troubleshooting, system upgrades, and regular health checks to keep your Avaya IP PBX performing at its best.
Ask
Ask Us About Avaya IP PBX
Don’t see your model? Need specs, pricing, or advice on IP Office 500, Server Edition, or the enterprise BE series? We cover supply, delivery, installation, and free consultation across the UAE. Get a free consultation →
Get a Free Quote for Your Avaya IP PBX in Dubai
Ready to upgrade your business communication? Contact FSI Information Technology today. Our Avaya-certified team will assess your needs and recommend the right IP PBX solution.
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Office 54, Burjuman Business Tower, Dubai